Privacy Policy

Effective Date: November 10, 2025
Last Updated: December 31, 2025.

Scout & Swoop LLC (“Company,” “we,” “us,” or “our”) operates the website https://www.scoutandswoop.com (“Site”) and provides professional dog waste removal services, including recurring weekly and bi-weekly cleanups, one-time cleanups, deodorizer add-ons, seasonal and spring cleanups, HOA and apartment community services, pet waste station installation and servicing, and yard sanitizing services.

We respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal information when you visit our Site, request a quote, sign up for services, or communicate with us, including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Service details (such as number of dogs, yard size, and service frequency)

  • Payment information (processed and stored securely by our third-party payment processor)

How We Use Information

We use personal information to:

  • Schedule, perform, and manage services

  • Manage customer accounts

  • Send service-related communications such as appointment reminders, service notifications, “on the way” messages, and billing notices

  • Send promotional or marketing communications only when explicit consent is provided

  • Improve our services and customer experience

We do not sell or share your personal information with third parties for their independent marketing purposes.

SMS Communications

Scout & Swoop uses SMS text messaging for service-related purposes, including appointment reminders, service notifications, “on the way” messages, billing notices, and account updates.

By providing your phone number, you consent to receive service-related text messages from Scout & Swoop. Message frequency varies. Message and data rates may apply.

Promotional or marketing text messages are sent only when you have explicitly opted in. Consent to receive marketing messages is not required to receive services.

We do not sell or share your phone number with third parties for their independent marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

Opt-Out & Help

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will no longer receive SMS messages unless you re-enroll.

For help, reply HELP to any message or contact us at info@scoutandswoop.com.

You may opt out of marketing emails at any time by clicking the “unsubscribe” link included in the footer of any email.

Cookies & Tracking

Our Site may use cookies and similar tracking technologies to improve functionality, analyze website traffic, and enhance user experience. You can control or disable cookies through your browser settings.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. Personal information is retained only as long as necessary to provide services or comply with legal obligations.

Children’s Privacy

Our services and website are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us at:

Scout & Swoop LLC
6838 Lee Harbor Ln
Oshkosh, WI
Email: info@scoutandswoop.com