Frequently Asked Questions
General FAQs
Does Scout & Swoop clean my entire yard?
Scout & Swoop will clean any areas of your property that have dog waste issues, including front, back, and side yards, dog runs, flower beds, etc.
Do I have to be home for Scout & Swoop to clean my yard?
Not at all! That’s what’s great about our service. You do not need to be home as long as we have access to your property. We will always text you when we are on our way.
How do you ensure the safety of my dogs?
The safety of our client’s dogs is a top priority at Scout & Swoop. To ensure all dogs are kept safe, we clean all our equipment and shoes between each yard. This is done with kennel-grade disinfectant to prevent the spread of germs. We also take gate photos when we are done servicing your yard, so you know your pets won’t get out of the yard.
How much does it cost to hire a pooper scooper?
Scout & Swoop has pooper scooper service plans starting as low as $65 per month. However, pricing is based on the size of the yard, service frequency, and number of dogs. Most of our clients end up paying between $90 and $135 per month.
Do you provide dog waste removal services all year round?
Yes! Scout & Swoop provides year-round services, even during the winter months most of the waste is still scoopable.
Can you clean with my dog in the yard?
Yes! We love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside during your cleaning. Ensuring everyone’s safety is a top priority, including our teams. If you dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.
Do I have to sign a contract?
No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling our main line.
Do you provide arrival time for your services?
No. We do not provide arrival times for our services. While we do our best to accommodate your schedule, our routes for drive time are configured the night before services are completed to keep costs for our services down.